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Contact Us

Thank you for trusting Akeeba Developers! We can be reached in a variety of ways, depending on the reason you want to contact us on.

  • If you would like to contact Akeeba Developers regarding feature requests, translations, patches, help and support information, please use our forum instead. We reply to all requests within 24 hours.
  • For miscellaneous development related communication - such as security information or proposals to collaborate on coding - please contact the Lead Developer Nicholas Dionysopoulos by leaving a personal message to user nicholas at the support forum (preferred), or publicly posting in the Lounge board. Please, following the standard IT security best practices, do not publicly post security-related information without approval from nicholas or dlb!

Do not directly email us for support, bug reports, translations, patches, etc. Such requests will be usually ignored or - at best - replied with canned text directing you to the forum. Support questions belong to the support forum for all users to benefit from the reply.

In case of an emergency, i.e. the forum is off-line or the user registration is not working, if and only if there is no other way to get in contact with us, you can use either of the two following alternative ways to reach us:

  • Send a tweet to @nikosdion, @akeebabackup or @joomlapack in Twitter. We regularly monitor Twitter.
  • Leave a comment on our old, not used any more, blog at http://joomlapack.blogspot.com. Any topic will do. Notifications about comments are automatically pushed to Nicholas' cellphone within 10 seconds, so he can reply to you as soon as humanly possible.
  • Send an email to team at this domain name. Sorry for being a bit obscure on the address, we just hate receiving spam.

We regret to inform potential advertisers that we don't accept any kind of for-profit advertisements / sponsorships and we will not participate in "banner exchange" programmes. However, you are welcome to donate to the project if you feel it's worth it. If you are offering an affiliate service, please contact us.

Last modified on Monday, 15 February 2010 21:40
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Support Unavailability

Enhanced Support will experience reduced or no availability during the dates marked in red on the calendar below. If you file a support ticket during this period, we might take longer to get back to you.

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