The View Log option allows you to download or view the output from the most recent backup operation. This information may be useful in diagnosing problems if you are having a problem completing a backup. If you wish to download the raw log (a text file), click on the download link right under the header text.

The bulk of this page is the log visualization box. Each line is preceded by a time stamp, in the format YYMMDD hh:mm:ss (that's year, month, date with two digits, a space and time in 24-hour format). Each line is colour coded, for your convenience. Debug information is in smaller, grey type. Normal information is in black type. Warnings appear in bold yellow letters. It is important to read them as they convey information about skipped directories or other things that will be missing from the backup archive. If any errors occurred, these appear in bold red type.

Whenever you report bugs, all of this information is absolutely necessary. In order to reveal as little sensitive information as possible, whenever a file path has to be logged, your site's root folder is replaced with the string '<root>'. Keep this in mind when reading warnings and errors.

Downloading the log

Sometimes, when you ask for support in our forum, we will ask you to post a Debug Log so that we can understand how JoomlaPack processes your site and where it got stuck. Whenever we ask you to provide a Debug Log, you are supposed to use the "Download log file" link on the top of the page to do so. Clicking on this link will download a text file on your local computer. Please compress it into the ZIP or tar.gz format and attach it to your forum post.

	Warning
	Make sure that the Log Level was set to "All Information and Debug" in the Basic section of the Configuration page before backing up. Otherwise the log will be useless for supporting you.

Please, do not copy and paste information directly off this page! Copied and pasted text makes it very hard for us to process your site's log and decreases the chance to find a solution for your problem. In fact, JoomlaPack 2.1.b2 or later won't even allow you to copy text from this page, in order to utterly deter such behaviour.