This CRON script is NOT availabe in Akeeba Ticket System Core.
This CRON script is used with the automatic reply bot feature of
Akeeba Ticket System. It allows you to send automatic replies to your
users based on different criteria, for example: has a manager already
replied to them; do they have an attachment; keywords in the title or
body of their support ticket; etc. The replies are not sent
automatically; they are sent by the
ats-auto-reply.php CRON script.
The CRON command line you need to use is like this:
For details regarding the paths please consult our "Setting up CRON jobs, in general" documentation page.