Akeeba Ticket System

Akeeba Ticket System

version 1.4.0 Stable

Released on: Sunday, 09 March 2014 13:43

Release Notes

PHP 5.3, 5.4 or 5.5 is required

This version requires PHP 5.3.5+, 5.4 (recommended) or 5.5. The rationale behind this is explained in our statement of mid-February 2013. It won't install on hosts running PHP 5.2 or earlier. Moreover, due to the necessary Joomla! API changes found only in Joomla! 2.5.6 or later, this version will not install on Joomla! 2.5.5 or earlier versions. In any case, it will tell you exactly why it cannot be installed (minimum PHP or Joomla! version not satisfied).


Bug fixes

  • [HIGH] Creating tickets by email was working erratically
  • [HIGH] Fixed error in frontend bucket view
  • [LOW] Radio box custom fields always showed a "- Select -" item despite your configuration
  • [LOW] The ats-auto-reply.php CLI script was not being installed
  • [LOW] When another user posts while you are replying you can't submit your reply without reloading the page

New features

  • InstantReply now shows suggestions from existing public tickets, not just DocImport categories
  • gh-61 Added sh404SEF plugin to create SEF url with that component

Miscellaneous changes

  • Now using the built-in Joomla! extensions updater instead of Live Update to deliver updates

Critical bugs and important changes

  • Installation errors for the Core release

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