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Akeeba Ticket System

Akeeba Ticket System

version 1.6.0 Stable

Released on: Monday, 16 February 2015 04:36

Release Notes

Release highlights

Dropped Joomla! 2.5 support. As previously announced, releases of our software after January 15th, 2015 no longer support Joomla! 2.5. Joomla! 2.5 has been end-of-life since December 31st, 2014. If you are still using it you are advised to urgently update.

Improved frontend features for support staff. An assortment of features which previously required backend access have now been added for all frontend support staff users. Clicking on a username will display a list of all tickets filed by that user. You can filter the tickets of a user or the assigned tickets by support category. The country of origin of a user will be displayed below their username (if you're using Akeeba Subscriptions and have activated the integration plugin).

Improved frontend features for clients. Clients can now filter their filed tickets ("My tickets" view) by category.

Changelog

Bug fixes

  • [LOW] Validation on custom fields linked to a specific category was not working
  • [LOW] gh-117 Wrong signature and subscription list for System Task (automatically closed tickets notification post)
  • [LOW] gh-120 Fixed attachment name in notification emails
  • [LOW] gh-126 Email notification not sent when creating a ticket on behalf of a user

New features

  • Check for obsolete PHP versions and printing a warning
  • Display all tickets created by a specific user
  • Display customer country flag accordingly to the data stored inside Akeeba Subscriptions

Miscellaneous changes

  • gh-116 Remove deprecated assign / assignRef from all views (code quality)

Removed features

  • Removed Joomla! 2.5 support

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