Information for clients using GoDaddy

Changes made around July 18th, 2014 by GoDaddy on their servers made it impossible to run any backup software and cause grave issues to Javascript-heavy applications running on their servers. As a result we have to immediately stop providing any kind of support to our clients hosted on GoDaddy as their issues are outside our control. If you are affected please contact GoDaddy and let them know of the problems they have caused. For more information please read on.

UPDATE July 29th: GoDaddy engineers have identified the issue and have deployed a reversal of the patch causing the backups problems since July 26th. However, it takes a while for all of their servers to become up to date. We have tentatively removed the warning about not providing support for GoDaddy customers but please DO NOT request support for backup failures on GoDaddy until August 4th as we can't know if your server is affected or not.

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Information about FOF and F0F

Executive summary: Since March 2014 the framework we use to build our software is placed in the directory libraries/f0f (f-zero-f) inside your site and it appears as "F0F (NEW) DO NOT REMOVE" in the Extensions Manager. This entry is legitimate and you must not remove it, otherwise you are risking locking yourself out of your site.

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Announcement regarding the Heartbleed bug

Executive summary: Our software is NOT affected by Heartbleed.

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Backup everything, everywhere

Introducing Akeeba Solo, the new way to backup everything, everywhere and Akeeba Backup for WordPress, our native WordPress backup plugin.

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New site and changes in Download IDs

On December 25th, 2013 we published the new version of our site. We are now using the state-of-the-art Joomla! 3.2 CMS release. Due to the advanced security features in Joomla! 3.2, your Download IDs are being updated, affecting your ability to upgrade. Please read on for more information.

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