Support

Admin Tools for WordPress

#31379 – admin tool

Posted in ‘Akeeba Admin Tools for WordPress’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 24 May 2019 06:51 CDT
I just install the admin tool on my wordpress site. Now I can't acces to my backend site. Why?
 
info@francisleroux.com
Friday, 24 May 2019 08:16 CDT
Please look in the wp-admin folder for two files, .htaccess and .htpasswd. These are hidden files so your FTP client of file manager needs to be set to display hidden files. If they are there, delete them both. We're talking about wp-admin, NOT the root of your site.

These two files are added by the Admin Tools first run wizard to protect your administrator files. Deleting them disables that protection. You can enable it from the Admin Tools Control Panel.


Dale L. Brackin

Support Specialist



English: native



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



dlb
Monday, 22 July 2019 17:17 CDT
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
system
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Cookies Notification - Action required

This website uses cookies to provide user authentication and improve your user experience. Please indicate whether you consent to our site placing these cookies on your device. You can change your preference later, from the controls which will be made available to you at the bottom of every page of our site.