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#19018 Admin tools - white screen in front & backend

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 08 March 2014 18:00 CST

user82572
Hi.

If I enable the System Admin Tool Plugin, I get a blank white screen in the front end and also in the backend.

I tried using default .htacess and still no difference.

If I ftp to site and delete the plugin, the site starts working again.

I tried setting error reoprting to max and now I get this error in front and backend:
Fatal error: Cannot make static method JModel::addIncludePath() non static in class K2Model in /var/www/vhosts/nmcexquisite.com/httpdocs/administrator/components/com_k2/models/model.php on line 0

Please help asap. My site has been hacked recently (sending out spam) and has been taken down by host. I don't want it taken down again.

Regards

Basheer

nicholas
Akeeba Staff
Manager
Your problem actually comes from the third-party K2 component. Please try installing the latest version of K2. If the problem persists, please notify its makers (JoomlaWorks) about this bug. It's very easy for them to fix: just one line of code and less than 3 minutes.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user82572
Hi,

Repsonse from K2 Website:
Where did you get the 2.5.18rc version? This is not a stable version which
means that the issue might been caused from there. Try to install the
updated version of K2, 2.6.8 SVN and check again.

You might need to follow this procedure first before re-installing.

In Joomla Admin area go to Extension Manager > Discover (side bar nav)
Click on the "Discover" button at the top. Find all of the K2 files that
weren't installed and select them. Click on "Install" button at the top.
Go back to Extension Manager > Install Reinstall the K2 SVN version zip
file on top of your old installation. -----
------------------

I installed latest Dev version of K2.

Results:
1. Site works randomly. Sometimes you can browse many pages with no errors. Then suddenly you get this error:

Fatal error: Cannot make static method JModel::addIncludePath() non static in class K2Model in /var/www/vhosts/nmcexquisite.com/httpdocs/administrator/components/com_k2/models/model.php on line 0

>>>> If I press F5 in my browser, the page then loads perfectly! <<<<<

I tried clearing Joomla cache, but it does not help.

The error appears in front end and backend.

Any ideas?

Basheer

nicholas
Akeeba Staff
Manager
Sorry, we can still not provide support for the third party software K2. We can only provide support and bug fixes for our own software.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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