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Admin Tools

#21494 Installed Admin Tools and Backup Does Not display

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by dlb on Wednesday, 19 November 2014 22:50 CST

muddauber
Both tools and backkup show up in the extension upgrade listing, but do NOT appear
in the Admin Toolbar. I have done the manual install on several versions, but neither appear
in my admin toolbar.

Installing shows that that
Akeeba Backup Pro - Full Joomla! site backup solution, Professional Edition
Akeeba Backup
Welcome to Akeeba Backup!

But it does not appear

They are listed in the Extension Manager: Update:
Admin Tools Professional Update Component 3.3.1
akeebapro Update Component 3.6.5

muddauber
I apologize for submitting the ticket. I was going thru the process of uninstalling the components to follow your Troubleshooting Guide and found the 2 extensions were DISABLED.

I have not recollection of doing that, as I had no reason whatsoever to disable them.

Anyway, they are now appearing and I will proceed with my backup and admin duties.

CLOSE TICKET

muddauber
Could the components have been disabled when I tried to install them with a lower version of PHP installed at the time?

dlb
No, if your PHP version does not support the version you are installing, you should get an error message during (before) installation.


Dale L. Brackin
Support Specialist


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