Support

 Hi,

I wanted to restore a backup by uploading a locally stored .jpa and kickstart.php, a process which I have done many times before.

On this occasion when going to: http://www.website.com/kickstart.php

I get the error:

Forbidden
You don't have permission to access /kickstart.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I have over past days tweaked Admin Tools and I think that this is where the problem is coming from; can you give me some hints as to which Admin Tools setting could be causing this so I can switch them on/off on each side of the restore?

Steve

Yes it is quite possible if you are restoring over an existing site. The .htaccess file created by Admin Tools .htaccess Maker would block kickstart.php by default. In this case, you should be able to rename or delete the .htaccess file to continue.

If you do not have an .htaccess file on your site, flag kickstart.php 777 (some servers do not allow that, 755 would probably work).

Dale,

woke up in the early hours with a 'Doh!' moment, jumped onto the site and dropped the htaccess file which I had tweaked a few days ago and of course I can now invoke kickstart. Sorry to have bothered you with such a schoolboy problem.

Steve

I'm glad you got it working.

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