Support

Admin Tools

#22171 Front-end cannot be found

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by dlb on Sunday, 01 March 2015 20:55 CST

dominicusb
 Hi,

I just updated 3 sites to joomla version 3.4
and on one site the front-end is missing after the update
Can this be due to the .htaccess by AdminTools?

If I try to access the site as a normal public user it cannot be found and the adress is changed to
http://hangoregattan.fi// (two forward slashes)

How can I troubleshoot?


The back-end is accessible OK


Sincerely,


Dominicus

 ************ db-architects ltd Dominicus Björkstam website hobbyist

dominicusb
I got it working by recreating the .htaccess file again.
Now it's up and running again

Sorry to have posted so soon but I couldn't find the solution before


Sincerely,

DB

 ************ db-architects ltd Dominicus Björkstam website hobbyist

dlb
My guess is that it was an incorrect setting in the RewriteBase in .htaccess. I am glad you got it working again.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!