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#22214 cannot login to secret admin url with ipad/iphone

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Joomla! version
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Admin Tools version
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Latest post by dlb on Friday, 06 March 2015 09:39 CST

paulatpro
Hello,

My client cannot reach the administrator in her ipad/iphone, it directs back to the homepage. What could be the problem?
We use secret url parameter and admin login directory.

Please advise,
Paul

dlb
As 100% of the development staff uses iThings, I'm pretty sure it works. :-)
  1. Make sure the command is correct.
  2. Use "index.php" at the end of the command instead of making the server assume it.
  3. Clear your site cookies, these security features use cookies to do the magic.


Dale L. Brackin
Support Specialist


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Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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