On site petrakersten.com i am trying to upgrade to admin tools 5.4.4. Each time I update the site (frontend) comes up with blank page. So it seems like i cannot upgrade to 5.4.4. Hope you can help
#22573 Upgrade causes blank screen on main url
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information
Joomla! version
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PHP version
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Admin Tools version
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Latest post by dlb on Monday, 04 May 2015 13:33 CDT
Monday, 04 May 2015 13:27 CDT
dlb
Your versions of PHP and Joomla! should support Admin Tools 3.4.4 just fine. Please clear your browser cache and see if that solves the problem.
If that does not do it, does your host use a site level cache that may still have old code stuck in it?
If that does not do it, does your host use a site level cache that may still have old code stuck in it?
Dale L. Brackin
Support Specialist
English: nativePlease keep in mind my timezone and cultural differences when reading my replies. Thank you!
????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)
Monday, 04 May 2015 13:31 CDT
atolli
Clearing Cache does not make it go away. as far as I know no site level cache. This is the only site that has this issue.
Monday, 04 May 2015 13:33 CDT
dlb
Can you get into the back end? If so, please change Error Reporting to Development and Debug to Yes in Global Configuration.
That won't fix the problem, what we're looking for is a visible error message on the front page to give us a clue what is causing the problem.
That won't fix the problem, what we're looking for is a visible error message on the front page to give us a clue what is causing the problem.
Dale L. Brackin
Support Specialist
English: nativePlease keep in mind my timezone and cultural differences when reading my replies. Thank you!
????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)