Admin Tools

#24810 WAF Locked Out Workaound not working this time . . .

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Latest post by on Thursday, 28 April 2016 17:20 CDT

Tuesday, 29 March 2016 02:12 CDT

user89821

I recently used the workaround described on:
https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html

and was successful *-)

This week I am on the road and am unable to access the administrator section of my website. However this time, renaming main.php to main-disable.php is not working.

My next step was to go into the database, searched for my current IP address and deleted all instances of it where it was being blocked.

After that I am able to access the login form and submit my userName/pwd, however I am always redirected to my home page URL.

Please direct me to the documentation that will help me to correct this issue.

Thx!

Cheers ~ debi

Edited by user89821 on 2016-03-29 02:13 CDT

Tuesday, 29 March 2016 02:50 CDT

tampe125

Hello Deborah,

I suspect your server has some kind of OP Cache: it actually caches the files on the filesystem, so even if you change them, you'll see the "old" (cached) version. You should ask your hosting to disable it, or simply wait until the cache expires (usually 30 min)

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 28 April 2016 17:20 CDT

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This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2016-04-28 17:20 CDT

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