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#25449 Akeeba Engine detected a problem while saving temporary data. Please restart your backup

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 24 July 2016 17:20 CDT

Thursday, 23 June 2016 10:39 CDT

kroiss
 After the update to admin tool 3.8.5 I get the following error on all 10 sites I have updated:

Error displaying the error page: Application Instantiation Error: Akeeba Engine detected a problem while saving temporary data. Please restart your backup.

Failed loading /usr/lib64/php/modules/ioncube_loader_lin_5.4.so: /usr/lib64/php/modules/ioncube_loader_lin_5.4.so: undefined symbol: execute

All sites run the file scan via cli before the update, file scans are running if I start them from backend. The tmp directory is writable, for testing i set permissions to 777, did not work.

Any Ideas?

Regard

Kurt

Thursday, 23 June 2016 10:47 CDT

nicholas
Does the PHP file change scanner work from the back-end of your site?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 23 June 2016 11:04 CDT

kroiss
Yes it works from back-end

Thursday, 23 June 2016 13:45 CDT

nicholas
I believe I know what happened. Due to a packaging error, installing 5.0.0.b1 does not install the new CLI scripts. Due to some changes in the PHP File Change Scanner engine the old scripts, which are left installed on your site, no longer work and do throw the error message you described.

Please try installing the latest dev release and retry the running CLI script of the PHP file change scanner. It should now work just fine.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 24 June 2016 10:27 CDT

kroiss
I installed Version rev4974807 Released on: Friday, 24 June 2016 15:10 on one test site and the file scan via cli worked again.

Friday, 24 June 2016 11:30 CDT

nicholas
Thank you for your feedback!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 24 July 2016 17:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-07-24 17:20 CDT

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