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Admin Tools

#26748 Can not install admintools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 14 January 2017 17:17 CST

rickyang
 I can not install admin tools in anyway. I can upload the zip file downloaded from my subscription. However, when doing upload, I ended up with just a sudden flash on my monitor screen and no message of success or error.

But, when I looked into the folder of my joomla directories. There is no entry of "com_admintools" folder neither in my ./administrator/components nor ./components.

I can't see correct menu item like "Admin tools" when I clicked "Components" in the backend main menu. Instead, I can see a menu item "com-admintools". If I click this menu item, I got error "4004 component not found"

Please help! by the way, I got this subscription only one day before.

Thanks

tampe125
Akeeba Staff
Hello,

can you please take a look at this troubleshooter page and apply the suggested solutions?
https://www.akeebabackup.com/documentation/troubleshooter/abinstallation.html

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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