Support

Admin Tools

#27096 Url without www gives 403 error

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 12 March 2017 18:17 CDT

JR
 Hello Akeeba,

I'm using admin tools .htaccess and i'mm using the same settings on all sites on the same server. On one site I get a 403 when I try to access the site without www > qbtec.nl

I see this in the error log, see screenshot.

Do you have a suggestion what goes wrong?

Regards,
Raoul

nicholas
Akeeba Staff
Manager
Please check your configuration.php file. I believe that you have
$live_site = 'http://qbtec.nl';
This would get in the way of the non-www to www redirection. Try setting this to
$live_site = '';
instead.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

JR
I already checked that and it is on $live_site = '';

nicholas
Akeeba Staff
Manager
I think you need to ask your host for help. There is not enough information in the error messages to help you.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!