Support

Admin Tools

#9687 Could not download the Joomla! installation package.

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 31 January 2011 01:44 CST

yog512
I got a * Could not download the Joomla! installation package. You have to update Joomla! manually. when i tried to update joomla. Curl an allow_url_fopen are on. The Temp direcotory is writable and it produced the update file with 0 kb.
What is going wrong?

yog512
Admin Tools 1.0.1 fixed this

Thanx

yog512
Testing with only url_fopen and it worked too.
It is really working now ;-)
Supi

nicholas
Akeeba Staff
Manager
That's why I rushed the 1.0.1 release today :) I am glad it's working now!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

yog512
Hach Nicholas, youΒ΄re simply the best ;-)

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

muddauber
Received error "Could not download the Joomla! installation package. You have to update Joomla! manually." when attempting to run Admin Tools, Admin Tools Core 1.1.2

I have Joomla 1.5.18 on a BSD server. I've had problems with Joomla component installs, etc on this server before.
PHP Version: 5.2.11

Any Suggestions?

I even tried using Update Manager and got the following error:
Download Failed: Remote Server connection failed: fopen(http://jsitepoint.com/update/packages/joomla/update.xml) [function.fopen]: failed to open stream: no suitable wrapper could be found; Using Proxy: No(42)

njonow
I have the same problem. I have the latest version of Admin tools, and trying to update from Joomla 1.5.14 to 1.5.22

Any ideas on what to troubleshoot?

nicholas
Akeeba Staff
Manager
Both of you, please send me the URL and Super Administrator login details to your sites by means of a direct Personal Message. I am user "nicholas". This will allow me to debug this issue directly on your servers.

VERY IMPORTANT: Please include a link back to this post, otherwise it's impossible for me to know why you're sending me the PM.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

nicholas
Akeeba Staff
Manager
@njonow Thank you very much for giving me access to the site! This allowed me to figure out what's going on. The server was lying that it didn't properly support cURL, which led Admin Tools into believing that there was no way to download the Joomla! update package. I have fixed this problem.

You can find an updated developer's release on this site: Core edition and Professional edition respectively.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

slaes
nicholas,
my experience with this varies. running apache 2 and php 5.3.0 with curl an f open enabled after running several experiments over a period of time, under chrome and ie, cannot update joomla at all, with above error. with opera and firefox 2-3 clicks of update joomla are required and it will go to the write files screen, no problem. with fopen disabled and only curl, no updates are possible at all. Just some info for you which might help in future. Also be sure to when editing php.ini files whether shared or dedicated, apache MUST be restrated each time for settings to take proper effect.

nicholas
Akeeba Staff
Manager
It turns out that some hosts were lying about the cURL support status. More specifically they'd report that curl_perform was unavailable even though it wasn't. I fixed that in the latest developer's release. You're welcome to try it out and report your results :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

muddauber
Downloaded Developer of AdminTools version SVN161, com_admintools-svn161-core.zip

Admin Tools and Joomla Update worked and updated
my site from 1.5.18 to 1.5.22

As we say in the USA, you da man, you da man!!

Went right to subscribe and updated to Pro with PayPal.
Do I need to upload Pro now or just stay with the developers
version of my download?

thanks

nicholas
Akeeba Staff
Manager
Excellent! I am glad it worked fine :)

You can upgrade to Pro, but I suggest using the developer's release of the Pro edition. First, login to this site if you're not already logged in. Then, go to the Admin Tools Professional Developer's Releases section and download the latest package. Install that one on your site. That's all; you're ready to go! :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!