Support

Admin Tools

#10096 Acymailing module not working

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 14 November 2011 08:55 CST

BigStef
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the forum before posting? YES
Have I read the documentation before posting (which pages?)? Troobleshouting wizard
Joomla! version: (1.5.24)
PHP version: (5.2.17)
MySQL version: (5.1.56)
Host: (Digital Pacific)
Admin Tools version: (2.1.11)


Description of my issue:
Hi,I have tried to parameter my first .htaccess with your AdmonTool. Had to figure out some cache directory troubles with the help of your troubleshouting wizard and now site look well. Now it is my Acymailing Module wich not allow visitors to suscribe. Message send when i try :
"The form could not be submitted ReferenceError: submitacymailingform is not defined"...
Sorry I have no idea wich directory or file to add to exception to make it work again... Any idea ?

Stephan Herby PAO Production New Caledonia - Canada - France

nicholas
Akeeba Staff
Manager
Hi!

Can you post a URL from the page where the module is placed so that I can check it out? There's a 50/50 chance of this being either a conflict with .htaccess Maker (which is easy to work around) or a Javascript issue with something else (which we'll have to investigate).

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

BigStef
Hi Nicholas,
There's no hurry here, take your week-end, I have de-activated the .htaccess while it is not working... :-)

Here's the URL :
http://www.finc.nc

Stephan Herby PAO Production New Caledonia - Canada - France

nicholas
Akeeba Staff
Manager
He he! I was about to log off for the next 28 hours anyway :D Just send me a Personal Message with Super Admin and FTP connection information for your site so that I can give it a go tomorrow afternoon :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

nicholas
Akeeba Staff
Manager
OK, Admin Tools had actually nothing to do with the problem. The necessary Javascript was never added by the module to the page! All you had to do was to edit the AcyMailing module and select "Include JS files" -> "On the module itself", then clear your site's cache. Now it's working.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

BigStef
Hi Nicholas,
OK Thanks a lot for helping... I thought it was coming from AT as it was not working with the htaccess activated... I have learned an other thing today...

Stephan Herby PAO Production New Caledonia - Canada - France

nicholas
Akeeba Staff
Manager
You're welcome :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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