Support

Admin Tools

#11169 #10149: Site crashing - Followup

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 20 February 2012 08:24 CST

user13238
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (1.5.25)
PHP version: (unknown)
MySQL version: (unknown)
Host: (Windows IIs 6 Server)
Admin Tools version: (Current)

Description of my issue:
Nick,
Wanted to follow-up regarding my last forum post (#10149: Site crashing) and thank both you and Brian for your expert advice and support with a site I was having major issues with. After following your suggestions and making a key server permission adjustment (disabled 'write' option on all index.php files), the site has not been attacked or crashed since. Yes... it was a time process in completing all that you suggested but in the end it was time well spent! Thank you again for your support and excellent Joomla! extensions.
In very kind regards,
Ed

nicholas
Akeeba Staff
Manager
You're welcome, Ed!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!