#19293 – An error has occurred. 404 Component not found Return to Control Panel

Posted in ‘Akeeba Admin Tools for Joomla!’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Sunday, 23 February 2014 22:29 CST
 Hi,

I currently have a single issue since 3.2.2 upgrade that might be linked to admin tools.

I dont know if started to happen after upgrade to 3.2.2, I wanted to install two factor authentication and I know you have to go to post install messages, but i get a page with:

An error has occurred.
404 Component not found
Return to Control Panel

Any help with this? I read you post on joomla forum, wondered if what you suggested might be my fiX!

http://forum.joomla.org/viewtopic.php?t=825456

Look forward to your reply,

H
Custom Fields
Which troubleshooter articles did you read?
None
Which documentation pages did you read?
None
Joomla! version (in x.y.z format)
3.2.2
PHP version (in x.y.z format)
5.3.x
MySQL/database version
 
Host (who is hosting your site, not your domain)
bluehost.com
Kickstart version (x.y.z format)
 
Admin Tools version (x.y.z format)
2.6.0
 
Monday, 24 February 2014 02:46 CST
Hello Herman,

the problem that you linked from Joomla forums is related to very old Akeeba extensions, but I see that you're using the latest major version of Admin Tools, so you should be safe.

However, from which version you were updating?

As final check, can you please login using FTP to your site and check inside the libraries/fof folder?
Are there several .php files or just a couple?

If you see only a couple of .php files, the bug you linked before is not affecting you.




Davide Tampellini


Developer and Support Staff






Italian: native


English: good






Please keep in mind my timezone and cultural differences when reading my replies. Thank you!






Tuesday, 25 February 2014 10:19 CST
Hi,

I upgraded from 3.1.5, in libraries/fof there are may sub folders and only include.php plus other xml, html and text file.

A bit more detail on my current system:

Setting Value

PHP Built On Linux box434.bluehost.com 3.4.81-20140220.1.bh6.x86_64 #1 SMP Thu Feb 20 19:48:38 EST 2014 x86_64
Database Version 5.5.36-log
Database Collation utf8_general_ci
PHP Version 5.4.24
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.2.2 Stable [ Ember ] 6-February-2014 16:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.107 Safari/537.36
 
Wednesday, 26 February 2014 01:12 CST
I upgraded from 3.1.5, in libraries/fof there are may sub folders and only include.php plus other xml, html and text file.

if you don't have other php files, the issue you're experiencing is not caused by FOF.

To be 100% sure, disable Admin Tools system plugin and try again to visit that page: if you still have the same problem it means that something else broke.
Edited by tampe125 on 2014-02-26 07:12




Davide Tampellini


Developer and Support Staff






Italian: native


English: good






Please keep in mind my timezone and cultural differences when reading my replies. Thank you!






Wednesday, 26 February 2014 10:01 CST
Agreed, Something else is broke!

I disabled AdminTools but no joy!

Really don't know where to take it from here, oh boy!

H
 
Wednesday, 26 February 2014 10:41 CST
This issue could be two things:

  1. Your db info are corrupted. That's the easiest to fix. Go to Extensions, Extensions Manager, Database and click on Fix.
  2. Some files are missing. You have to download the Joomla package locally, extract it, remove the installation folder and upload it again using FTP.
    PLEASE NOTE You must use Filezilla as FTP client, otherwise you could have some weird issues with the directories, causing your site to completely break.




Davide Tampellini


Developer and Support Staff






Italian: native


English: good






Please keep in mind my timezone and cultural differences when reading my replies. Thank you!






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