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#19293 An error has occurred. 404 Component not found Return to Control Panel

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by tampe125 on Wednesday, 26 February 2014 10:41 CST

Sunday, 23 February 2014 22:29 CST

user60335
 Hi,

I currently have a single issue since 3.2.2 upgrade that might be linked to admin tools.

I dont know if started to happen after upgrade to 3.2.2, I wanted to install two factor authentication and I know you have to go to post install messages, but i get a page with:

An error has occurred.
404 Component not found
Return to Control Panel

Any help with this? I read you post on joomla forum, wondered if what you suggested might be my fiX!

http://forum.joomla.org/viewtopic.php?t=825456

Look forward to your reply,

H

Monday, 24 February 2014 02:46 CST

tampe125
Hello Herman,

the problem that you linked from Joomla forums is related to very old Akeeba extensions, but I see that you're using the latest major version of Admin Tools, so you should be safe.

However, from which version you were updating?

As final check, can you please login using FTP to your site and check inside the libraries/fof folder?
Are there several .php files or just a couple?

If you see only a couple of .php files, the bug you linked before is not affecting you.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 25 February 2014 10:19 CST

user60335
Hi,

I upgraded from 3.1.5, in libraries/fof there are may sub folders and only include.php plus other xml, html and text file.

A bit more detail on my current system:

Setting Value

PHP Built On Linux box434.bluehost.com 3.4.81-20140220.1.bh6.x86_64 #1 SMP Thu Feb 20 19:48:38 EST 2014 x86_64
Database Version 5.5.36-log
Database Collation utf8_general_ci
PHP Version 5.4.24
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.2.2 Stable [ Ember ] 6-February-2014 16:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.107 Safari/537.36

Wednesday, 26 February 2014 01:12 CST

tampe125
I upgraded from 3.1.5, in libraries/fof there are may sub folders and only include.php plus other xml, html and text file.

if you don't have other php files, the issue you're experiencing is not caused by FOF.

To be 100% sure, disable Admin Tools system plugin and try again to visit that page: if you still have the same problem it means that something else broke.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Edited by tampe125 on 2014-02-26 01:12 CST

Wednesday, 26 February 2014 10:01 CST

user60335
Agreed, Something else is broke!

I disabled AdminTools but no joy!

Really don't know where to take it from here, oh boy!

H

Wednesday, 26 February 2014 10:41 CST

tampe125
This issue could be two things:

  1. Your db info are corrupted. That's the easiest to fix. Go to Extensions, Extensions Manager, Database and click on Fix.
  2. Some files are missing. You have to download the Joomla package locally, extract it, remove the installation folder and upload it again using FTP.
    PLEASE NOTE You must use Filezilla as FTP client, otherwise you could have some weird issues with the directories, causing your site to completely break.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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