Support

Admin Tools

#27158 Cloudflare triggers CSRF alerts

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 22 March 2017 18:17 CDT

simondavies315
I've purchased Admin Tools for years now. It's a great WAF. Recently I've noticed Cloudflare IPs are constantly triggering CSRF alerts though. I use Cloudflare to speed up my website. Any idea what is causing this?

nicholas
Akeeba Staff
Manager
Hello Simon,

When you run your site behind a CDN, reverse proxy or caching proxy you need to set the Enable IP Workarounds feature to Yes in the Configure WAF page. If you don't the only IP address your web server sees is CloudFlare CDN's. When you enable IP workarounds you are telling your server to trust the X-Forwarded-For HTTP header which is set by CloudFlare and contains the real IP address of the person making the request to your site. Therefore attacks will be attributed to the correct IP and that IP will be blocked from accessing your site per your Admin Tools configuration settings.

For more information regarding this feature please do consult our documentation.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

simondavies315
Thank you Nicholas. I used to work at Akamai (a bigger CDN) so understand why that needs to be enabled. Just fixed it now :)

nicholas
Akeeba Staff
Manager
You're welcome :)

(And yep, I know Akamai!)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!