Support

Hi,

When using RS Files, there is a function to send the file via email but it produces the following error:

THIS REQUEST IS BLOCKED BY ADMIN TOOLS. PLEASE CHANGE THIS MESSAGE IN THE COMPONENT'S OPTIONS.

This happens when I click to "send to a friend"

See screen shot: http://take.ms/6YFSd
and http://take.ms/nQ2bb

It can be found at this URL: http://onedayimmersion.com/component/rsfiles/download?path=2017-sponsorship%252F2017-ODI-sponsorship-overview.pdf

I have not found anything on Admin Tools to turn off. Send mail is set to yes within Joomla's global config.

Could you advise what needs to be configured for this to work please?

Thank you,

Karen 

Karen,

Let's try this: in Web Application Firewall, Configure WAF, on the Visual Fingerprinting Protection tab, set "Allow site templates" to yes.

Wow, that was speedy, thank you Dale! That fixed it.

Cheers,

Karen

You're welcome!