Support

Admin Tools

#30125 staging site being redirected to site home page

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by dlb on Tuesday, 28 August 2018 16:49 CDT

pgypps
Hi, i use siteground and want to use staging sites but i think admintools is redirecting me back to https://www.homepage
is there a tick box or exclusion i can put in ?

dlb
I'm not familiar with Siteground's staging sites but my guess would be that the staging site is in a different folder tree than the live site, not in a subfolder of the live site. That means that it wouldn't inherit any .htaccess commands from the live site, we're looking for a setting in the staging site itself.

First, please check in .htaccess Maker, towards the bottom of the screen, there are two URL fields. Make sure that these fields are actually pointed to the staging site, not the live site.

If that's not it, please check in configuration.php, the $live_site variable. It should be blank, or point to the staging site. In most cases, this setting should be blank.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

pgypps
awesome speed for response...thank you.

dlb
You're welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!