I moved a Joomla site from one host (cloudaccess) to another (siteground) using Akeebabackup (manually backing up the site, uploading to new server, running kickstart).
The site has worked fine except for admin tools.
When I try to login to the admin I just get 'spinning wheel' and the connection never resolves.
If I disable Admintools (renaming the plugin) everything works fine.
I have replaced the htaccess files with the standard joomla in the front-end and then used 'password protect administrator' on the admin and all works fine as long as admintools is disabled, but just spinning if it is enabled.
I have also gone through the WAF and attempted to disable all the protections and then renable admin tools but still get the 'spinning wheel'.
I have also run all the admintools 'tools' (fix permissions, temp log directory check, etc,)
In my server error logs the only thing that I've seen reported is this:
No errors are noted in the console, just a 'spinning' web site.
The front end is working fine (with admin tools on or off).
I've migrated over a dozen sites this way to this new server and not had any problems (although this is a bit more complex config than most others).
Any ideas where to look to track down the problem?
The site has worked fine except for admin tools.
When I try to login to the admin I just get 'spinning wheel' and the connection never resolves.
If I disable Admintools (renaming the plugin) everything works fine.
I have replaced the htaccess files with the standard joomla in the front-end and then used 'password protect administrator' on the admin and all works fine as long as admintools is disabled, but just spinning if it is enabled.
I have also gone through the WAF and attempted to disable all the protections and then renable admin tools but still get the 'spinning wheel'.
I have also run all the admintools 'tools' (fix permissions, temp log directory check, etc,)
In my server error logs the only thing that I've seen reported is this:
[Sat Dec 08 10:34:14.108894 2018] [:warn] [pid 9793] [client xx.xxx.xxx.xxxx;55844] Timeout waiting for output from CGI script /home/MYWEBSITE/public_html/administrator/index.php, referer: https://MYWEBSITE.org/administrator/index.php?option=com_admintools
No errors are noted in the console, just a 'spinning' web site.
The front end is working fine (with admin tools on or off).
I've migrated over a dozen sites this way to this new server and not had any problems (although this is a bit more complex config than most others).
Any ideas where to look to track down the problem?
