#30755 – One of my Super Users cant use any feature in backend, redirected to frontend homepage

Posted in ‘Akeeba Admin Tools for Joomla!’
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Tuesday, 08 January 2019 11:39 CST
In a customer project there are some users with super-user rights. If I log in as a super user, I can do anything. But, another user who also has super-user rights is immediately logged out of every menu action and redirectd to the frontend homepage. It must be related to the Admin Tools, because if I deactivate Admin Tools with renaming the main.php, the user can immediately use everything in the backend as usual. What am I doing wrong?
Custom Fields
Joomla! version (in x.y.z format) 3.9.1.
PHP version (in x.y.z format) 7.1.12
Admin Tools version (x.y.z format) 5.2.1
Tuesday, 08 January 2019 11:48 CST
Oh, please wait, it seems the problem is solved. Just, I don't know why all at once. I saved the user several times, activated and deactivated it. Suddenly he can use menu items in the backend again. I'm a bit helpless.
Wednesday, 09 January 2019 02:05 CST
I believe your problem happened with Admin Tools 5.2.0. There was a bug regarding the Super User Monitoring feature. This was fixed in 5.2.1. If a Super User gets blocked just edit them twice from the site's administrator area: once to remove their Super User access, a second time to give them Super User access again. This lets Admin Tools know that this Super User is legit and should be allowed to use the site. I suspect this is what you (accidentally) did, therefore unblocking the user.

Nicholas K. Dionysopoulos

Lead Developer and Director

Greek: native

English: excellent

French: basic

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 08 February 2019 17:17 CST
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