Support

Admin Tools

#30952 getting error with update

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 18 February 2019 00:32 CST

Sunday, 17 February 2019 14:43 CST

cctaco
Warning
Update path does not exist.
×
Message
Error updating COM_INSTALLER_TYPE_TYPE_.
×
Notice
Before updating ensure that the update is compatible with your Joomla! installation.

This is the error I'm getting when trying to upate the admin tools

Monday, 18 February 2019 00:32 CST

nicholas
This means that Joomla! cannot store the update package on the server or failed to extract it. Check the location and permissions of Joomla's temporary directory and whether you have enough disk space on your server.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!