Support

Hello,

When I try to go to administrator page it redirect me to homepage.
I have remove the .htacess and .htpassword from the administrator folder in cpanel
Please help. I don't know what to do to access this page:
http://worldlywatches.com/administrator

Thanks,
Patrick

Patrick,

First, we need to disable Admin Tools. To do that from outside Joomla!, see the instructions here: https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html. Look under the blue Tips box at the section "Using FTP to regain access to your site's administrator".

That will allow you to log in and fix the problem. Look in Web Application Firewall, Configure WAF, on the first tab, look at "Administrator secret URL parameter". If there is a value in this field, you need to call the back end login with the URL

www.mysite.com/administrator?SECRET

Where SECRET is the value in the field. If the bad guys can't find the login screen, they can't try to log into your site.

Hi Dale,
Thank you for your help !
Regards,
Patrick

You're welcome!