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Admin Tools

#32486 error trying to access Admin Tools - Akeeba\Engine\Base\Object

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by on Wednesday, 18 March 2020 18:17 CDT

Friday, 14 February 2020 17:01 CST

neltek
When I try and access admin tools I get a blank screen with the following error


Fatal error: Cannot use Akeeba\Engine\Base\Object as Object because 'Object' is a special class name in /home/neltek01/public_html/william-nelson.co.uk/administrator/components/com_admintools/engine/Platform/Base.php on line 17

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

Monday, 17 February 2020 01:58 CST

nicholas
You can't really by using Admin Tools 5.5.0 and PHP 7.3 for two reasons.

First, the error message you are referring to is a PHP 7.2 and later compatibility issue which was fixed in Admin Tools 4.3.2, released all the way back in 2017, three years ago.

Second, the error message comes from the old version of the PHP File Change Scanner which used the same engine as Akeeba Backup. This feature was rewritten from scratch for version 5.5.0 and no longer uses the backup engine. Therefore it can't and won't load it. In fact, the entire administrator/components/com_admintools/engine folder is no longer present.

At this point I'm sure you have a really old version of our extension. Delete the folders plugins/system/admintools and administrator/components/com_admintools to regain access to your site. Then install Admin Tools Professional 5.5.0 without trying to uninstall it beforehand to complete the upgrade to Admin Tools 5.5.0.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 18 March 2020 18:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2020-03-18 18:17 CDT

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