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Admin Tools

#32648 ?task=reset.request | CSRF Shield

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by on Saturday, 11 April 2020 17:17 CDT

Wednesday, 11 March 2020 07:06 CDT

jjst135
Hi!

We noticed some user where being blocked by Adin Tools when tying to reset their password. URL:

?task=reset.request

Reason: CSRF shield

Can you explain why this could happen and maybe how we can prevent this from happening to - what I believe to be- 'good' users?

Kind regards,
Jip

Thursday, 12 March 2020 05:03 CDT

tampe125
Hello,

I'm sorry but I can't replicate the issue.
What's the value you are using for CSRF shield? Is it basic or advanced?
Are you 100% they are legit users?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 12 March 2020 05:09 CDT

jjst135
Hi Davide,

Thanks for looking in to this. We had the setting on 'advanced' but I turned it down to 'basic' for now.

I can't be 100% sure all users are legit. But I had some complaints from users that do have an account and were not able to use the reset function. But maybe the 'basic' setting will fix this for them.

Kind regards,
Jip

Thursday, 12 March 2020 05:16 CDT

tampe125
Ok, let me know how it works.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 11 April 2020 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2020-04-11 17:17 CDT

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