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Admin Tools

#33018 COnfused about Admin IP Whitelist alerts

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by dlb on Sunday, 10 May 2020 22:25 CDT

GuiGuy
I'm receiving alerts like this:

We would like to notify you that a security exception was detected on your site, MBEA, with the following details:





IP Address: 94.130.141.133 (IP Lookup: IP Lookup)


Reason: Admin IP Whitelist




The IP addresses are not in the whitelist, nor should they be.


Can you enlighten me?

Thanks

dlb
That means that someone whose IP address is not in your white list tried to access your back end login page. Their attempt was blocked by Admin Tools.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

GuiGuy
Excellent.

Thank you.

dlb
You're welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

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