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Akeeba Backup for Joomla!

#15871 403 Error no access after Update of Admin Tools

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 25 April 2013 05:12 CDT

user13748
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.10)
PHP version: (5.3)
MySQL version: (5+)
Host: (alfahosting)
Akeeba Backup version: (latest)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hi, after updating Admin Tools to latest version (and Joomla to 2.5.1) I am getting a 403 - access denied error with Akeeba Backup.
Thanks for any ideas to solve the issue - tried the jQuery conflict solving hints (although not probable because didn't update any other components or plugins) and the htaccess hints, but that one didn't change either... so should be something with Joomla 2.5.10 and Akeeba Backup or the lates Admin Tools version ?

nicholas
Akeeba Staff
Manager
The Joomla! version is irrelevant. You need to install the latest versions of Akeeba Backup and Admin Tools on your site. Also note that you may have to do the installation twice, without uninstalling, due to a Joomla! installer bug.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user13748
..OK - thanks a bunch - installing it twice resolves the issue!

nicholas
Akeeba Staff
Manager
You're welcome! It's the same that this bug is so difficult to identify and resolve.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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