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Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: 5.3.26
MySQL version: 5.5.32
Host: heart internet
Akeeba Backup version: Akeeba Backup Professional 3.7.10

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: Hi. I tried to setup the "Command-Line CRON jobs" and the altenative one, but get the same error. My host confirmed that I do have the correct syntax, but I get the following error:
+++
Your script returned the following:
Status: 500 Internal Server Error
X-Powered-By: PHP/5.2.17
Content-type: text/html
+++

Syntax I used is:
/usr/bin/php5 /home/sites/sitename/public_html/cli/akeeba-backup.php
and
/usr/bin/php5 /home/sites/sitename/public_html/cli/akeeba-altbackup.php

Can you please assist?

Regards

Ewan

Thank you Nicholas. I requested the info from the hosts.

Regards

Ewan