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Akeeba Backup for Joomla!

#19862 cronjob destroyed all files exc. kickstart.php

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Thursday, 24 April 2014 02:34 CDT

ziehr
Description of my issue:

It´s the first time I want to do a BackUp with cronjob.
The script ist like I read in Manual:

/usr/bin/php /var/www/[webxxx]/html/cli/akeeba-backup.php --profile=2

and the protocol is like shown below.
All files has been set to 0 KB (exc KickStart.php)
Also my Provider hasn´t any idea.
Where ist the mistake/problem?

hopefully regards
Klaus

Akeeba Backup CLI 3.10.2 (2014-03-09)
Copyright (C) 2010-2014 Nicholas K. Dionysopoulos
-------------------------------------------------------------------------------
Akeeba Backup is Free Software, distributed under the terms of the GNU General
Public License version 3 or, at your option, any later version.
This program comes with ABSOLUTELY NO WARRANTY as per sections 15 & 16 of the
license. See http://www.gnu.org/licenses/gpl-3.0.html for details.
-------------------------------------------------------------------------------
You are using PHP 5.3.2-1ubuntu4.24 (cli)

Starting a new backup with the following parameters:
Profile ID 2
Description "Command-line backup"

Current memory usage: 2.48 Mb

Unsetting time limit restrictions.

Site paths determined by this script:
JPATH_BASE : /var/www/[webxxx]/html
JPATH_ADMINISTRATOR : /var/www/[webxxx]/html/administrator

Last Tick : 2014-04-17 01:59:04 GMT+0200 (CEST)
Domain : init
Step :
Substep :
Memory used : 8.42 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:04 GMT+0200 (CEST)
Domain : installer
Step :
Substep :
Memory used : 8.5 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:15 GMT+0200 (CEST)
Domain : PackDB
Step : j25_users
Substep : 29 / 160
Memory used : 11.3 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:15 GMT+0200 (CEST)
Domain : PackDB
Step :
Substep :
Memory used : 11.29 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:26 GMT+0200 (CEST)
Domain : Packing
Step : /var/www/webxxx/html/components/com_jce/editor/tiny_mce/plugins/anchor/css
Substep :
Memory used : 11.69 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:30 GMT+0200 (CEST)
Domain : Packing
Step : /var/www/webxxx/html/templates/ja_purity/images
Substep :
Memory used : 11.68 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:30 GMT+0200 (CEST)
Domain : Packing
Step : /var/www/webxxx/html/templates/ja_purity/images
Substep :
Memory used : 11.68 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:41 GMT+0200 (CEST)
Domain : Packing
Step : /var/www/webxxx/html/administrator/components/com_finder/views
Substep :
Memory used : 11.68 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:49 GMT+0200 (CEST)
Domain : Packing
Step : /var/www/webxxx/html/administrator/language/de-DE
Substep :
Memory used : 11.68 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:50 GMT+0200 (CEST)
Domain : Packing
Step : /var/www/webxxx/html/administrator/language/de-DE
Substep :
Memory used : 11.68 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:50 GMT+0200 (CEST)
Domain : Packing
Step : /var/www/webxxx/html/administrator/language/en-GB
Substep :
Memory used : 11.68 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:51 GMT+0200 (CEST)
Domain : Packing
Step : /var/www/webxxx/html/administrator/language/en-GB
Substep :
Memory used : 11.68 Mb
Warnings : no warnings issued (good)

Last Tick : 2014-04-17 01:59:54 GMT+0200 (CEST)
Domain : Packing
Step : /var/www/webxxx/html/cache
Substep :
Memory used : 11.68 Mb
Warnings : no warnings issued (good)

PHP Fatal error: Call to a member function setup() on a non-object in /var/www/webxxx/html/administrator/components/com_akeeba/akeeba/core/kettenrad.php on line 208

tampe125
Akeeba Staff
Hello Klaus,

it seems something is missing on your installation.
Can you please try to reinstall Akeeba Backup without uninstalling it?
Can you please take another backup and attach the log to the ticket?

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

ziehr
Hello Davide,
thanks for the quick reply.
I have installed Akeeba 3.10.2 pro once more with success.
The logfile from today, starting the backup with profil 2 attaches. All backups with profil 1 (standard) working properly.
Yours
Klaus

tampe125
Akeeba Staff
The log you attached it's not from a CLI backup.
When do you have the problem? While backing up using a cronjob or from backend?

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

ziehr
The protocol attached in my answer was from Backend.
The protocol of the cli backup has been copied in the first posting.
A new cronjob I can start in the night, but I´m a little bit scared.
Yours
Klaus

tampe125
Akeeba Staff
Can you please attach the latest log for your CLI backup?
You can choose the origin in the View log page.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

ziehr
OK

ziehr

ziehr

tampe125
Akeeba Staff
I just checked your log and I saw you are using php 5.3.2
This version is unsupported by our software since all versions under 5.3.4 are VERY buggy.
You have to update your php version in order to use Akeeba Backup.

However, regarding the 0Kb files, it could be a problem regarding quota management. Some hosts have a very aggressive quota management policy: if you exceed the limit they would "nuke" all the files. Please double check if you have enough disk space.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

ziehr
Hello Davide,

thank you. The PHP Version was the reason. Now the BackUp works the second night. The Mail Protocol even says OK. But in BackEnd Akkeba says the BackUp in "unneccessary" / überflüssig.
I made no changes since the last BackUp, I thought. So I have done some changes, the BackUp started in the night, the same message, but today I read once more überflüssig. Where is my mistake? The protocol is attached.

Yours
Klaus

tampe125
Akeeba Staff
I'm glad you resolved it.
Akeeba only checks when the latest backup has been performed and you can configure the amount of days a backup is valid.
So that's simply a kind reminder, that's all.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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