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Akeeba Backup for Joomla!

#21952 AJAX Loading Error - Backup failed

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by dlb on Monday, 26 January 2015 09:17 CST

Anddrew
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
During the backup after achieving 25% backup stops, restart several times and failed finally with communicate:

HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
(HTML containing script tags)

It happens after upgrade from joomla 3.3.6 from 2.5.28. On same server on joomla 2.5, same akeeba (4.1.1), very similar website backup is done without any problems.

Please kindly help

dlb
It looks like you have an additional database table added to your backup that is causing the problem:
internal name turvps35_bbbb.rojdedecin_updates
The backup stops trying to dump that table both times.

Is that database/table still available on your server? Did the connection details change?


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Anddrew
That was fast... Indeed there was one additional table, have no idea from where. Anyway it helps! Thank you so much! :)

dlb
You are welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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