Akeeba Backup for Joomla!

#22845 Unable to login after restore

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version

n/a

PHP version

n/a

Akeeba Backup version

n/a

Latest post by on Friday, 24 July 2015 17:20 CDT

Tuesday, 23 June 2015 13:16 CDT

user87645

Hello

i got a problem when i back up the site an i restore it i cant log in to admin are or to front end i try to reset the pass from php table but still same problem i sent you the Akeeba Backup Debug Log

also might help from Troubleshooter - ALICE
i am getting 2 wornings
1 ) Additional database - Wrong access details Could not detect the used profile, test skipped
2) Additional database - Joomla database inclusion Could not detect the used profile, test skipped

also when i make a back i see from CP the Physical Memory Usage and the I/O Usage almost full
ex my Physical Memory Usage max is 768mb and when i make back up is around 766/767 same for I/O

any idea whats wrong

my best regards

Tuesday, 23 June 2015 13:30 CDT

nicholas

I assume you are restoring to a different domain or directory? In this case you may have to set up the cookie domain name and directory during restoration. Please note that this is not a restoration issue but how your server interacts with Joomla! itself.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 24 June 2015 10:12 CDT

user87645

i uninstall the jsn power admin
i update the akeeba from 4.2.3 to 4.2.4
i restore with no site names cookies site url etc

and work

Thank you Nicholas

Wednesday, 24 June 2015 10:25 CDT

nicholas

*sigh* Another problem with JSN PowerAdmin. It's a never ending story :) I'm glad it's all working now!

Nicholas K. Dionysopoulos

Lead Developer and Director

Friday, 24 July 2015 17:20 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support