EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Subject: The files jpa disappeared from the ftp and impossible to get back into the administration, even if login and password never changed.
Content:
Dear Sir
Recently I have built a website and I use Akeeba Professional each day I am working on it , not to loose my work .
Unfortunately I cant get anymore in the administration even if I have the login and password.
To try to see in local if I could get into the administration, I have searched in the ftp the files .jpa so that i have something to download.
But they also disappeared.
I even didn t find any Akeeba backup log file via ftp
What should I do ?
Best Regards
Alain
Description of my issue:
Subject: The files jpa disappeared from the ftp and impossible to get back into the administration, even if login and password never changed.
Content:
Dear Sir
Recently I have built a website and I use Akeeba Professional each day I am working on it , not to loose my work .
Unfortunately I cant get anymore in the administration even if I have the login and password.
To try to see in local if I could get into the administration, I have searched in the ftp the files .jpa so that i have something to download.
But they also disappeared.
I even didn t find any Akeeba backup log file via ftp
What should I do ?
Best Regards
Alain
 Alain Tenenbaum
