Support

I am getting the following issue and its only when im trying upload to DROPBOX. Any ideas? I made the suggested updates with no luck.

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:

There is already an issue with the backup engine saving its state. Please fix it before continuing.
Please try setting min execution time to 1, max execution time to 10 seconds (or if the PHP timeout is less than 10 seconds, use 75% of the PHP timeout), runtime bias 75%
Backup archive writing issues

I really need the backup log to see what went wrong. Please zip and attach it and I'll see what I can figure out.

Under the post processing setup, please reduce the Dropbox chunk size to 10 Mb and try the backup again.

I don't think that's it. It doesn't look like the last chunk transfer timed out, it looks like the job timed out at 150 seconds. That is unusual for a back end backup. It is pretty common for a CRON backup. How was the backup started?

That worked. TY

You're welcome!