Support

Akeeba Backup for Joomla!

#25217 Same problems as in Ticket #25214

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Saturday, 25 June 2016 17:20 CDT

petekuhn
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I am seeing the same two problems as in the referenced ticket: .htaccess update apparently doing nothing, and a screen updating WordPress URLs when we are not using WordPress.

I am submitting this as my config info is different from the referenced ticket, which might be useful to you. Also, this problem was not present in Akeeba 5.0.3.

tampe125
Akeeba Staff
Hello Peter,

I just run some tests and it seems that backup restoration is broken due to a packaging issue.
However you can still restore your backups, you have to manually delete the files installation/platform/steps.php and installation/platform/iniprocess.php
That should do the trick, a new version is expected to be released soon.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

petekuhn
Grazie, Davide. Tutto a posto.

tampe125
Akeeba Staff
You're welcome!

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!