Support

Greetings. We have been using Akeeba via a CRON job to backup a number of sites for quite some time very successfully! Our backup profile uses Amazon S3 post proc, but the Akeeba profile we use does not contain the access key or secret key for security purposes. Instead, we provide these (and other variables) via command line override. Starting somewhere between Akeeba Pro version 4.6.1 through 4.7.2, this stopped working. Sites on the older Akeeba 4.6.1 work fine, but anything on 4.7.2 or later (including 5.0.4 and 5.1.0b2) will not work on the same server. I have reviewed the changelogs for each of these Akeeba versions, and did not notice anything I thought might be relevant.

We first tried looking to ALICE for support, which provided the message:

[160528 23:43:30] Failed Smart algorithm on Akeeba\Engine\Core\Domain\Finalization

When I dig further and ran the CRON command manually with the --quiet flag removed, I received the following error:
An error has occurred:
You have not set up your Amazon S3 Access Key

Sounds simple enough, but the override is provided. In fact, when not using --quiet to run the CRON job, I see the following at the top of the CRON output:

Configuration variables overridden in the command line:
"engine.postproc.amazons3.accesskey, "engine.postproc.amazons3.secretkey, "akeeba.basic.archive_name, "engine.postproc.amazons3.directory

The quotes appeared odd to me, so I did verify that I am escaping the quotes as I have for some time per one of the other support incidents on this site. I also tried removing the escaping slashes, as well as removing quotes completely, both of which failed. A typical CRON job call will look like this (we use a script which calls something like below for each Joomla site):

/opt/cpanel/ea-php55/root/usr/bin/php /home/username/www/cli/akeeba-backup.php --profile=2 --quiet --override=\"engine.postproc.amazons3.accesskey=ABCDEFG\" --override=\"engine.postproc.amazons3.secretkey=ABC123\" --override=\"akeeba.basic.archive_name=username-servername-daily-[DATE]-[TIME]\" --override=\"engine.postproc.amazons3.directory=servername-user\"

In checking our server error logs, I also do see a number of errors repeating a lot, similar to below:

[28-May-2016 23:26:38 UTC] PHP Warning:  array_pop() expects parameter 1 to be array, string given in /home/username/public_html/administrator/components/com_akeeba/AliceEngine/core/domain/checks/filesystem/largedirectories.php on line 98
[28-May-2016 23:26:38 UTC] PHP Warning:  call_user_func() expects parameter 1 to be a valid callback, function '_onSerialize' not found or invalid function name in /home/username/public_html/administrator/components/com_akeeba/AliceEngine/factory.php on line 136

I have attached a log file from one of the sites we are using to troubleshoot. Please let me know if you need any other information to help troubleshoot. Thank you.

Nicholas,

Thanks for the quick response. I installed rev3D29375 (2016-05-30) on one of the sites, then re-ran the CRON job without the escaping of quotes as we had used previously, and it ran perfectly! I realized that the escaping was inside of a separate script, not actually the CRON command itself, so the escaping was removed by the script. Oversight on my part.

Should we install rev3D29375 (2016-05-30) on all of our sites for the moment, or should we wait for the next release with this patch included?

Thank you again!

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