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Akeeba Backup for Joomla!

#25643 mbstring warning

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 17 August 2016 17:20 CDT

Monday, 18 July 2016 08:42 CDT

dcox007
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Description of my issue:

I am getting the following error "Your version of PHP does not have the mbstring extension installed or activated. Having it enabled is a Joomla! requirement. Joomla! and Akeeba Backup will not work properly. Please ask your host to enable the mbstring extension on PHP 5.5.35 running on your server."

I have a virtual server and have the following settings configured now after I first saw the warning that just started.
mbstring.detect_order UTF-8
mbstring.encoding_translation Off On
mbstring.func_overload 0
mbstring.http_input auto
mbstring.http_output UTF-8
mbstring.internal_encoding UTF-8
mbstring.language all
mbstring.substitute_character none

When I view the server settings in Joomla/System Information/ PHP information It does not show any mbstring information.

I am not getting any failure that I know of yet but just want to prevent something from cropping up on my and being a problem. Any suggestions or just ingnore it for now?

Monday, 18 July 2016 09:47 CDT

tampe125
Hello David,

you should enable and correctly configure the mbstring extension, otherwise you could receive unexpected errors as backup failures.
Server configuration is outside the scope of our Terms of Support, however I can tell you that we are simply checking if the following functions are defined:

mb_strlen
mb_convert_encoding
mb_substr
mb_convert_case

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 18 July 2016 10:29 CDT

dcox007
I am not a server person and trying to muddle through this I have mbstring.encoding_translation turned on and will have to figure out this answer.

Monday, 18 July 2016 10:32 CDT

tampe125
In this case you should ask your sysadmin or hosting support the exact steps required to enable it in your current server environment.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 18 July 2016 10:33 CDT

dcox007
Ok I will thanks

Monday, 18 July 2016 10:34 CDT

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 17 August 2016 17:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-08-17 17:20 CDT

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