Support

Akeeba Backup for Joomla!

#25931 Log files stored indefinitely?

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 21 September 2016 17:20 CDT

[email protected]
I checked Google for an answer to my question, but did not find anything similar:
Since the Akeeba upgrades around June I seem to have issues with log files filling up my hosting. I have set rather strict limits for my clients, so this might otherwise not be a critical issue, but I now have many sites that reach their threshold and cause issues. Before June I never had this issue, so it seems this behaviour has changed recently.

It seems the log files now stay there forever. I regularly have to clean up the log files in the administrator/components/com_akeeba/backup folder now.

I set my backups (to AmazonS3) to expire after 5 days, except the one for the first of the month. I would expect the logfiles to expire and be deleted then as well, but they are not. It is also strange that I cannot select the logfiles for expired backups in the Joomla backend (the record is greyed out), but the actual log file for that backup still seems present.

There does not seem to be any funny information in the log, but I still attached a random one just to be sure.

Hopefully you can fix this, and please forgive me if the answer has already been answered earlier ;)

tampe125
Akeeba Staff
Hello Simon,

what's your value for Obsolete records to keep?
When the record is definitively removed from the component, the log file should be gone as well.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

[email protected]
Hi Davide,

This value is currently set to the default of 50, which indeed seems pretty high. I will lower this value and see whether this indeed solves my issue. It's only funny that I only started to have issues on all my sites after years of not even noticing this.
I will let you if indeed the issue is solved.
Thanks,

Simon

tampe125
Akeeba Staff
Ok, let me know!

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!