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Akeeba Backup for Joomla!

#26169 5.2.3 gives empty files. 5.1.4 does not.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Tuesday, 20 September 2016 08:59 CDT

Tuesday, 20 September 2016 08:46 CDT

claesbas
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
FYI. I have been fighting with this all day. When extracting files on my CentOS 7 (Nginx / MariaDB / PHP 7.0.9) server from jpa packages created with 5.2.4 Akeeba backup it gives some files 0kb.

I then tried to install older version 5.1.4 and then the package got from 120mb to 200mb and no empty files.

I think it might be bug. Or that you have stopped supporting this PHP 5.4.9 version or something.

Going back to 5.1.4 solved all my problems though.

Tuesday, 20 September 2016 08:50 CDT

claesbas
I was extracting with Akeeba Kickstart 5.0.0 btw

Tuesday, 20 September 2016 08:59 CDT

nicholas
Actually it's the other way around. 5.1.4 has a bug which skips some files or packs them as 0 Kb files under some conditions. Akeeba Backup 5.2 doesn't. We already know what it is, it has to do with backing up large files across backup steps. This was broken in 5.1.x and fixed in 5.2.x. Try uninstalling Akeeba Backup and install 5.2.4 again.

FWIW PHP 5.4.9 is ancient. It MAY have bugs which cause PHP to report the wrong file size, leading Akeeba Backup to not backing up your files. This behaviour cannot be confirmed with PHP 5.4.45 so I will have to suggest that if this problem persists after reinstalling Akeeba Backup you should update PHP to something that's not obsolete and vulnerable, especially if you're running this on a production server.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
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