Support

Hi All

I've just bought a professional version of Akeebabackup. I've installed it over the latest version of the code model. I've rerun the wizard and re-saved the configuration files.

The problem I have is when I start the backup I get the following error:

AJAX Loading Error
HTTP Status: 503 (Service Unavailable)
Internal status: error
XHR ReadyState: 4
Raw server response:

Network Error (tcp_error)

A communication error occurred: ""
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.



The rest of the site is working fine and up to the upgrade there was not problems.

I know I'm prob missing something but any help would be great.

Thanks

Paul

Hi

I've done as you ask but I am still having problems. I've added the log file as per request.

Sorry. Looks like I've missed the tail:

120131 14:38:06]
[120131 14:40:36] Kettenrad :: Attempting to load from database (backend)
[120131 14:40:36] -- Stored Akeeba Factory (backend) not found - hard reset
[120131 14:40:36]
[120131 14:41:20] Kettenrad :: Attempting to load from database (backend)
[120131 14:41:20] -- Stored Akeeba Factory (backend) not found - hard reset
[120131 14:41:20]