Akeeba Backup for Joomla!

#23141 – Fatal error in administration

Posted in ‘Akeeba Backup for Joomla!’
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Wednesday, 19 August 2015 18:47 CDT
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Description of my issue:

When I log into adminisatration I get the following fatal error.

Fatal error: Class 'Akeeba\Engine\Platform' not found in /home/tfhaustr/public_html/plugins/quickicon/akeebabackup/akeebabackup.php on line 198
Custom Fields
Which documentation pages did you read? None
Which troubleshooter articles did you read? None
Have you searched the tickets before posting? Yes
Did you already run the log analyser (ALICE)? No
Joomla! version (in x.y.z format) 3.4.3
PHP version (in x.y.z format)  
MySQL/database version  
Host (who is hosting your site, not your domain) Siteground
Akeeba Backup version (x.y.z format)  
Thursday, 20 August 2015 01:37 CDT
Please delete the directory plugins/quickicon/akeebabackup in your site's public_html directory using either FTP or cPanel's File Manager. Then install Akeeba Backup 4.3.1 twice in a row, without uninstalling anything in between. This will let Joomla! copy the files it forgot to copy before and fix this issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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