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Akeeba Backup for Joomla!

#26278 Error 1273 during a restore of database

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Friday, 11 November 2016 17:20 CST

mwolze
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
I am getting an error when I try to restore to a new server.

36

Database server error reply:
ErrNo #1273 Unknown collation: 'utf8mb4_unicode_ci'
SQL=CREATE TABLE `kofc_admintools_acl` ( `user_id` bigint(20) unsigned NOT NULL, `permissions` longtext COLLATE utf8mb4_unicode_ci, PRIMARY KEY (`user_id`) ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

Raw query text:
CREATE TABLE `#__admintools_acl` ( `user_id` bigint(20) unsigned NOT NULL, `permissions` longtext COLLATE utf8mb4_unicode_ci, PRIMARY KEY (`user_id`) ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

Need to know what I need to do to fix it.
Thanks!


Description of my issue:

dlb
It looks like this is a restore on a different server and this server does not have mb4 support. The mb4 support is required for both Akeeba and Joomla!.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

mwolze
Not sure what that means. What do I need to do to rectify that?

dlb
I was a little off in my thoughts on how to fix this. I talked to Nicholas this morning and he provided me with some direction.

Please check the Force UTF-8 collation on database and Force UTF-8 collation on tables options in ANGIE and uncheck the Allow UTF8MB4 auto-detection option.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

mwolze
Sorry, it took me a few days to get back to this, but that did do it!
Thanks for the help!

dlb
You're welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
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