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Akeeba Backup for Joomla!

#26278 – Error 1273 during a restore of database

Posted in ‘Akeeba Backup for Joomla!’
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Sunday, 09 October 2016 16:33 CDT
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I am getting an error when I try to restore to a new server.

36

Database server error reply:
ErrNo #1273 Unknown collation: 'utf8mb4_unicode_ci'
SQL=CREATE TABLE `kofc_admintools_acl` ( `user_id` bigint(20) unsigned NOT NULL, `permissions` longtext COLLATE utf8mb4_unicode_ci, PRIMARY KEY (`user_id`) ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

Raw query text:
CREATE TABLE `#__admintools_acl` ( `user_id` bigint(20) unsigned NOT NULL, `permissions` longtext COLLATE utf8mb4_unicode_ci, PRIMARY KEY (`user_id`) ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

Need to know what I need to do to fix it.
Thanks!


Description of my issue:
Custom Fields
Joomla! version (in x.y.z format) 3.6.2
PHP version (in x.y.z format) 5.5.11 on the old server
Akeeba Backup version (x.y.z format) 5.2.3
mwolze
Sunday, 09 October 2016 16:40 CDT
It looks like this is a restore on a different server and this server does not have mb4 support. The mb4 support is required for both Akeeba and Joomla!.


Dale L. Brackin

Support Specialist



English: native



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



dlb
Sunday, 09 October 2016 18:26 CDT
Not sure what that means. What do I need to do to rectify that?
mwolze
Monday, 10 October 2016 07:38 CDT
I was a little off in my thoughts on how to fix this. I talked to Nicholas this morning and he provided me with some direction.

Please check the Force UTF-8 collation on database and Force UTF-8 collation on tables options in ANGIE and uncheck the Allow UTF8MB4 auto-detection option.


Dale L. Brackin

Support Specialist



English: native



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



dlb
Wednesday, 12 October 2016 06:04 CDT
Sorry, it took me a few days to get back to this, but that did do it!
Thanks for the help!
mwolze
Wednesday, 12 October 2016 08:01 CDT
You're welcome!


Dale L. Brackin

Support Specialist



English: native



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



dlb
Friday, 11 November 2016 17:20 CST
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