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Akeeba Backup for Joomla!

#27834 Migrating to New Server - The cachelite Cache Storage is not supported on this platform.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 21 June 2017 17:17 CDT

[email protected]
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Description of my issue:

I have a joomla site and I need to move it to a new web host. I purchased Akeeba Backup Pro and it seems to work very well. However the site on the new host returns the following error:
____________________________
0 - The cachelite Cache Storage is not supported on this platform.
You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.
Please try one of the following pages:

Home Page
If difficulties persist, please contact the System Administrator of this site and report the error below.

The cachelite Cache Storage is not supported on this platform.
____________________________

What I have read is that it is caused by not being able to write to the /cache and /administarator/cache folders, I have checked the permissions on these folders and have set them to 777 so that they can be written to by everyone. Makes no difference.

I am able to successfully create a new installation of Joomla on the server but seems not able to restore a backup of a site from elsewhere.

Akeeba backup seems to be working fine

Kickstart seems to be working fine

The restored site Admin area can be accesses - just not the front end

This may not be an issue with Akeeba Backup but I was wondering if you have had other customers with the same issue and how they got around it.


Log File contents
DEBUG |170522 09:06:46|Fetching filter data from database
DEBUG |170522 09:06:46|Loading filters
DEBUG |170522 09:06:46|-- Loading filter Extradirs
DEBUG |170522 09:06:46|-- Loading filter Tables
DEBUG |170522 09:06:46|-- Loading filter Tabledata
DEBUG |170522 09:06:46|-- Loading filter Regexskipdirs
DEBUG |170522 09:06:46|-- Loading filter Skipfiles
DEBUG |170522 09:06:46|-- Loading filter Multidb
DEBUG |170522 09:06:46|-- Loading filter Skipdirs
DEBUG |170522 09:06:46|-- Loading filter Regextables
DEBUG |170522 09:06:46|-- Loading filter Regexdirectories
DEBUG |170522 09:06:46|-- Loading filter Regextabledata
DEBUG |170522 09:06:46|-- Loading filter Files
DEBUG |170522 09:06:46|-- Loading filter Incremental
DEBUG |170522 09:06:46|-- Loading filter Directories
DEBUG |170522 09:06:46|-- Loading filter Regexfiles
DEBUG |170522 09:06:46|-- Loading filter Regexskipfiles
DEBUG |170522 09:06:46|-- Loading filter Sitedb
DEBUG |170522 09:06:46|-- Loading filter Joomlaskipfiles
DEBUG |170522 09:06:46|-- Loading filter Joomlaskipdirs
DEBUG |170522 09:06:46|-- Loading filter Cvsfolders
DEBUG |170522 09:06:46|-- Loading filter Excludefolders
DEBUG |170522 09:06:46|-- Loading filter Systemcachefiles
DEBUG |170522 09:06:46|-- Loading filter Siteroot

nicholas
Akeeba Staff
Manager
Duplicate of 27833. We will reply to that ticket instead.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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