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EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Automatic backup from cli works perfectly. If I go to Manage Backups and hit the Transfer Archive ( Google Drive ) button it "finishes" as successful, but only transfers 50MB of 6GB.

Is there something I am doing wrong or is there just a 50MB limit.

We have G Suites Business accounts with unlimited storage, so I'm not hitting a storage limit.

Please zip and post the log from your backup. That will give me additional details about what is happening. You won't be able to post until Sunday evening when support comes back on, we are shut down for the weekend now.

Sure thing.

Here are the 3 log files since I added the Google Drive part.

Well here's something interesting.

The backup ran over the weekend, twice. And it uploaded a partial backup.

In my backup set it shows:

.jpa
.j01
.j02
,j03

.j03 never made it up to Google Drive for both backups.

At least part of the backup is getting there :)

The log file didn't come through, can you try again please? If it won't post, you can throw it on a file service such as Dropbox, etc. and just give me the URL.

Try #2

No, still didn't post. The file may be too big. Just put it somewhere and I'll go get it. Thanks!

Here's a shareable link:
https://drive.google.com/drive/folders/0B5kfI0OSPE20TnZBTmc3Mkp3eDg?usp=sharing

It's telling me I need permission.

How about now?

Got it!

Please check with your host, I think they are killing your CRON job after 15 minutes. That is actually a pretty generous time allotment, just not quite enough to finish the upload to Google. If they are not willing to extend the time limit, let me know and we'll talk about Plan B.

Ok, I'll check it out with them and get back to you. Thanks!

Unfortunately, my host said they can't increase the cron time. They only offered to split the files to make it faster, which we are already doing.

The backup is fine, the upload is working, it is the CRON job itself that is the problem. Or rather the time limit that your host puts on it. So we need to replace the CRON job. We can do that with a third party CRON service like webcron.org. There are other similar services, but I've used webcron.org without any problems. This is not a free service, but it is very affordable. It is more expensive for longer CRON jobs but you're still under a penny per backup.

The only trick to the third party CRON services is that they need a front end backup, not a command line backup, so the command itself changes. The webcron.org format is in the Scheduled Backups option in Akeeba Backup.

The only other option is to make your backup archive smaller, so it uploads in less time. If you have some static files on your site that don't change often, you can make a separate backup of them, then exclude them from the normal backup. The disadvantage of this is that your restore takes two steps, first restore the backup archive, then manually restore your static files.

Those are great tips. First I will look into making the backup smaller by removing the files that are static/aren't needed.

If that doesn't work then I will look into the webcron deal.

Remember that you need to back up those static files separately. Paranoia is your friend. Burn them to CD/DVD, put them in a separate cloud folder, keep them on your local drive. You can never have too many copies. :-)

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