Akeeba Backup for Joomla!

#28371 Cannot verify certificate

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

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Akeeba Backup version

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Latest post by on Wednesday, 04 October 2017 17:17 CDT

Monday, 04 September 2017 02:47 CDT

Thrane

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Description of my issue:
Hi
I'm making frontend backup using crons for teaterhotellet.dk, but I get this error on every run:

ERROR: cannot verify teaterhotellet.dk's certificate, issued by `/C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA':
Unable to locally verify the issuer's authority.
To connect to teaterhotellet.dk insecurely, use `--no-check-certificate

I have SSL on several sites and they backup without this error.
It works with '--no-check-certificate', but I'd rather get it to work the right way.

The SSL certifikates are all from the same provider GeoTrust.

Any ideas how to solve this issue?

Thanks!

Monday, 04 September 2017 03:13 CDT

nicholas

You need to contact your host. This message comes from OpenSSL installed on your host's server and used by wget. They need to update their system-wide certificate authority cache to have the RapidSSL SHA256 CA signing root in it. There is nothing you or us can do about it. This is something that has to be done at the server level by your host.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 04 September 2017 03:14 CDT

Thrane

Thanks, I'll grab hold of them! :-)

Wednesday, 04 October 2017 17:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-10-04 17:17 CDT

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